The agreement between the customer and Expressions Arts & Crafts Private Limited is subject to the following terms and conditions:
- In a credit card transaction, you must use your own credit card. Expressions will not be liable for any credit card fraud.
- In case of non-delivery, unsatisfactory or delayed performance of services or damages or delays will be dealt by the management and all efforts towards peaceful settlement will be entertained.
- Orders will be shipped within 1 working day of receipt of payment. Complaints, dissatisfaction will be sensitively tended to. If you happen to find defect/s in products, we will be happy to exchange it after due verification of the nature/cause/circumstances of the damage/injury and if the evidences support the defective nature of the product.
- In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order.
- Delivery of orders would be done address specific not person specific.
- Shipment/delivery time of order processing starts from the day of receipt of the payment against the order placed with Expressions. Expressions shall not be liable for any delay/non-delivery of purchased goods due to flood, fire, wars, acts of God or any Force Majeure that is beyond the control of Expressions.
- Complaints filed in cases of fraudulence in payment/non-return of payment will be under jurisdiction of Chandigarh Courts.
- Presently, the service(s) of Expressions Shopping are being offered free of cost. However, Expressions reserves the right to charge a fee for any or such facilities.
- Expressions reserves the right to confirm and authenticate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly) and are suspected to be used in mal-intentions, Expressions has the right in its sole discretion to reject the order and debar the User from further interactions.
- Partial delivery of product needs to be reported within 3 days of receipt of the product.
- The color/look of the garment appearing as on the website may slightly differ from the actual product because of shading and light variations.
All sales/orders are final, however each item has a replacement guarantee. For details check the exchange and refund policy. All Expressions pieces are mostly handmade that may result in some imperfection in shape, size and color and vary from the picture in the catalogue or the website.
Termination / Suspension
The User agrees that Expressions may under certain circumstances and without prior notice, immediately terminate the User's user ID and access to the Website/Services. Causes for termination may include, but shall not be limited to requests by enforcement or government agencies, etc.
Communication with Users
Expressions reserves the right to communicate with Users regarding this site and User’s use of this site or any product or service purchased by User on this site.
Contest's, competition's, offer's running at www.expjewelery.com comes with no obligation of compliance or liability or responsibility to compulsorily reward the winner/participant. Rewards/prizes are only meant to appreciate the participant’s effort and interest and in no way does the participant stand liable/entitled for the reward. The contest may/may not come with Terms & Conditions, and the rules written hereby should be considered as absolute governance of Expressions over any eligibility/liability/answerability.
Only Expressions reserves the right to choose winners on a purely random basis.
All disputes arising in relation here to shall be subject to the exclusive jurisdiction of the courts of Chandigarh.